Who we are

Our website address is: https://www.rootness.ch.

is managed by Rootness Sàrl, headquarter at

Rue du Collège 26, 1815 Clarens, Switzerland.

Registered Capital of CHF 20’000

(“We”, “US”, “Company”) referred to Rootness Sàrl

Privacy Policy Agreements

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

You can use a form provided on the website to contact us with questions or contact a merchant or private seller. If you wish to ask your question to a merchant or private seller, we forward your contact inquiry to them. For the use of the contact form, the following data is required, without exception:

We process the aforementioned data for the following purposes:

Additionally, you can voluntarily provide your name and telephone number to enable quicker contact.

When you use our contact form, we may scan and analyze your message. This is done for fraud prevention purposes and to generally improve communication and customer service.

Data is processed upon placement of your inquiry, and such processing is required for the above purposes to fulfill the contract and pre-contractual actions in accordance with Article 6 para. 1 p. 1 item b GDPR. Data from contact inquiries is also processed on the basis of our legitimate interests per Article 6 para. 1 sentence 1 item f GDPR. These interests proceed from the aforementioned purposes.

Personal data we collect when you use the contact form is automatically deleted upon completion of your inquiry.

We collect data all over the website as follow:

Cookies

Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device and do not contain any viruses, Trojans or other malicious software.

The cookie stores information that arises in connection with the specific device used. This does not mean, however, that we obtain direct knowledge of your identity.

On the one hand, cookies are used to make using our offer more pleasant for you. For example, we use what are known as session cookies to recognize that you have already visited individual pages of our website or have already logged into your user account. These will be automatically deleted after you leave our site.

In addition, we also use temporary cookies, which are stored on your device for a specified time, to optimize the user experience. If you revisit our site to use our services, we will automatically recognize that you have already visited us and which entries and settings you have made, to save you from having to re-enter them.

Most browsers accept cookies automatically. However, you can configure your browser to reject cookies or to notify you before a new cookie is saved. Complete deactivation of cookies can, however, mean you are unable to use all of the functions of our website.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We process the aforementioned data for the following purposes:

We process data in accordance with our legitimate interests in line with Article 6 para. 1 sentence 1 item f GDPR. Data processing for the aforementioned purposes is a recognized legitimate interest in accordance with the GDPR.

Analysis tools

a) Tracking tools

The following tracking measures are used on the basis of Art. 6(1)(a) GDPR, i.e. your consent. You can withdraw your consent separately for each individual tool with effect for the future at any time with the help of the Consent Manager, which you will find at the end of the Privacy Policy. The lawfulness of the processing until the time of your withdrawal is not affected by this. By using the tracking measures, we want to ensure a needs-based design and the continuous optimization of our website. At the same time, we use the tracking measures to statistically record the use of our website and evaluate this for the purpose of optimizing our offer for you.

The respective data processing purposes and data categories can be found in the following list.

i) Google Analytics

We utilize Google Analytics, a web analytics service provided by Google LLC. (1600 Amphitheater Parkway, Mountain View, CA 94043, hereinafter “Google”) for the purpose of customizing and continually optimizing our web pages. This service involves the creation of pseudonymized usage profiles and the use of cookies (see item 5). The information generated by the cookie about your use of this website, such as

is transferred to a Google server in the USA and stored there. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.

The information is used to evaluate use of the website, to compile reports on website activity, and to provide further services associated with website and Internet use for the purposes of market research and needs-based design of these web pages. This information may also be forwarded to third parties as appropriate, insofar as this is prescribed by law or insofar as these parties process the data on behalf of the commissioning party. Under no circumstances will your IP address be merged with other data from Google. IP addresses are anonymized to exclude all possibilities of such association (IP masking).

The user can prevent the installation of cookies by adjusting his/her browser accordingly from the outset; however, we must point out that in this case, not all functions of the website may be available to the user to their full extent.

Further information on data protection in connection with Google Analytics can be found in Google Analytics Help.

ii) Google Adwords Conversion Tracking

We also use Google conversion tracking in order to statistically record the use of our website and for the purpose of optimizing our offer for you. Google AdWords saves a cookie (see Section 5) on your computer if you have accessed our website via a Google ad. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.

These cookies will expire after 30 days and will not be used for personal identification. If the user visits certain pages of the AdWords customer’s website and the cookie has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page.

Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information collected via the conversion cookie is used to generate conversion statistics for AdWords customers who have chosen conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you wish to opt-out of tracking you can reject cookie placement, for example by configuring your browser to disable the automatic placement of any cookies. You can also disable conversion tracking cookies by configuring your browser to block cookies at “www.googleadservices.com”.

Who we share your data with

On rare occasions, users may communicate to us personal data from third parties (e.g. authorized representatives, contact persons, different account holders). In such instances where we collect personal data – not from the third-party data subjects themselves, but rather through our users – our contractual partners are required to provide information only with the knowledge of the third-party data subject. In particular, this includes information about us as the data controller, as well as the disclosed data and the purpose of said disclosure. In all other respects, this data protection information applies to third-party data subjects, to the extent that said information is not only relevant for contractual partners. This includes, in particular, information about us as the data controller and our data protection officer, as well as information about the rights of data subjects. Should we, as an exception, receive contact data for a third-party data subject, we will inform the data subject directly. However, we do not typically request contact data from third parties. We will only use the third-party information for the intended purpose (e.g. necessary contact, payment processing using the account details provided). The data of third-party data subjects will be deleted at the latest upon the deletion of the data pertaining to the stated person, or if this person amends or deletes the data concerned. The legal basis for the processing of the data of third-party data subjects is Article 6 (1) 1 f GDPR, where said processing is necessary for the pursuit of our legitimate interest in granting our contractual partners the opportunity to involve third parties.

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue 1 year

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right:

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our Updated are shared with 3rd parties services

Targeting tools

The following targeting measures used by us are used on the basis of Art. 6(1)(a) GDPR, i.e. your consent. You can withdraw your consent separately for each individual tool with effect for the future at any time with the help of the Consent Manager, which you will find at the end of the Privacy Policy. The lawfulness of the processing until the time of your withdrawal is not affected by this. By using the targeting measures, we want to ensure that only advertisements based on your actual or supposed interests are displayed on your devices.

The respective data processing purposes and data categories can be found in the following list.

i) Google Adwords remarketing

We use Google remarketing tags. These are services provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). Google uses cookies (see Section 5), which are stored on your computer and which enable your use of the website to be analyzed. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.

Google then removes the last three digits of the IP address, rendering definite cross-referencing of the IP address impossible. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other website and internet usage-related services.

Google may also forward this information to third parties as appropriate, insofar as this is prescribed by law or insofar as these parties process the data on behalf of Google. Third-party providers, including Google, place ads on websites on the Internet. Third-party providers, including Google, use stored cookies to place ads based on a user’s previous visits to this website. Under no circumstances will Google combine your IP address with other Google data.

More information about Google’s terms can be found here.

ii) Google Double Click

Cookies are used on our website to collect and evaluate data for the purpose of optimizing advertising (see item 5). For this, we use the targeting technologies of Google Inc. (Double Click, Double Click Exchange Buyer, Double Click Bid Manager). These technologies enable us to serve advertising to you in a targeted fashion based on your interests. The cookies are used, for example, to record information about which of our products you are interested in. Using this information we can market offers to you on our website or third-party websites which are oriented around your specific interests as predicted based on your historical user behavior. Data collected and evaluated pertaining to your user behavior exclusively on a pseudonymous basis so that it is not possible for us to identify you. In particular, this data is not merged with personal data about you.

Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.

The cookie is automatically deleted after 30 days.

You can also configure the setting for the display of interest-based advertising via the Google Ads Settings Manager.

See the Google Data Protection Policy and Terms of Use for further information on data protection respecting advertising and Google.

iii) Facebook Custom Audiences

We utilize Facebook Website Custom Audiences, a service of Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland). This Facebook marketing service allows us to display personalized and interest-based advertising on Facebook for particular groups of pseudonymized visitors to our website who use Facebook.

A Facebook Custom Audience pixel is integrated into our website. This is a JavaScript code that stores non-personal data about the use of the website. This includes your IP address, the browser used, and the source and destination pages. This information is transmitted to Facebook servers in the USA. Data is transferred in accordance with the EU Commission’s so-called standard contractual clauses to ensure an adequate level of data protection.

In an automated process there it is checked whether you have a Facebook cookie stored. The Facebook cookie automatically determines whether you belong to the target group relevant to us. If you belong to the target group, we then show you relevant ads of ours on Facebook. In this process, you are not personally identified, either by us or by Facebook.

You can also object to the use of the Custom Audiences service on the Facebook website. After logging into your Facebook account, you will be taken to your Facebook ad settings.

See the Facebook privacy policy for more information on data protection at Facebook.

Your contact information

If you need more information about how we collect your datas, you can contact us at the following address.

support@rootness.ch

Additional information

Rootness Sàrl, Head Quarter at Rue du Collège 26

1815 Clarens, Switzerland.

Registered Capital of CHF 20’000

How we protect your data

We utilize the widely used TLS (Transport Layer Security) method for our website in combination with the highest level of encryption supported by your browser. TLS is a secure and proven standard utilized in online banking, for example. A secure TLS connection is indicated among other things by the letter ‘s’ appended on the ‘http’ (i.e. https://..) in the address bar of your browser, and by a lock icon appearing at the bottom of your browser.

We furthermore implement appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction and unauthorized access by third parties. The security measures we implement are continuously upgraded to remain in line with technological progress.

If you register with us as a user, you can only access your user account after entering your personal password. You should always keep your access data confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.

We take company-internal data protection very seriously as well. We bind our staff and commissioned service provider firms to uphold confidentiality and comply with data protection regulations.

What third parties we receive data from

We only disclose your personal data to third parties if:

 

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